Most common "Contact Page" mistakes:
- "Contact" page has a different name
One of the biggest mistakes you can make with your contact page is not making it easy to find. Title the page "Contact" or something similar.
Make it clear that this is your contact page, with simple language that anyone can understand.
- The information is outdated
Your business can be negatively affected by outdated information. Imagine your email is no longer correct - you are losing potential leads! It is recommended that you update your content information when it changes.
Be sure your contact page includes the updated information if your address, phone number, or email has changed.
- Forms only
If your contact page is nothing but a form, you probably aren't meeting all of your visitors' needs. People might prefer another way to communicate with you, and some might not understand the form.
It is always a good idea to provide another alternative, such as an email address or phone number.
- A Direct contact option is not available
When people visit your contact page, they probably just want to talk to you. Therefore, you should consider the ways in which they can contact you.
Provide your visitors with at least two ways to reach you, such as a contact form and an email address or a phone number. In this way, if one fails, the other can be used.
- Not having any contact page
It is important for every website to have a contact page. The purpose of most websites is to interact with visitors, provide them with information, or get them to buy products.
It is possible, however, that visitors will have additional questions. Without a way to contact you, they will most likely turn to your competitors.
THE BOTTOM LINE:
Include a contact page on your website so that visitors can reach you easily. Your business will benefit and you will establish strong communication with customers. |
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